Privacy Policy

AlphaAviation values and protects the privacy of its users' personal data (hereinafter, the “User”).

This Privacy Policy applies to all personal information we collect through our websites, mobile applications, interactive tools, official social media, as well as HTML email communications (hereinafter, the “Digital Channels”). By using our services or providing personal information, you agree to the terms of this policy. If you do not agree, we ask that you do not use our channels or provide personal data.

When a User provides personal data such as name, address, email, or phone number, this information will not be shared with third parties, except in the following cases:

• The User has been previously informed.
• The User has given consent.
• There is a legal obligation requiring it.

Personal data will be processed automatically and incorporated into a database under the responsibility of AlphaAviation, which will ensure its proper protection. For this purpose, technical mechanisms will be in place allowing the User to clearly and unequivocally accept the use of their data after having previously accessed this policy or other relevant information.

The purpose of data processing is to facilitate the relationship between the User and AlphaAviation, as well as to manage, maintain, improve, and expand contracted services. It also includes sending technical or commercial information, by traditional or electronic means, about current and future products or services that may be of interest to the User.

Additionally, AlphaAviation may occasionally send surveys or other forms, whose response will be completely optional. Under no circumstances will data be used for purposes other than those consented to by the User.

Unless otherwise indicated, providing personal data is voluntary. Failure to respond will not affect the quality of the service offered, unless the data is necessary for the requested service.

AlphaAviation will apply usual standards of security and confidentiality in handling personal information and transactions carried out.

AlphaAviation has implemented technical and organizational measures to protect personal data against unauthorized access, alteration, loss, or misuse. These measures comply with current legal standards.

Nonetheless, the User should be aware that no digital system is completely infallible, so it is also recommended to act with caution and not share data on illegitimate sites.

The User expressly and previously authorizes AlphaAviation to share their personal data with third parties only for commercial or promotional purposes related to services of its own or associated companies, always ensuring that no harm will be caused.

However, AlphaAviation is not responsible for the privacy policies, data collection, use, or security applied by external platforms or companies such as Google, Facebook, Apple, Microsoft, application providers, or social networks. It is recommended to consult their respective privacy policies directly.

Personal information will be retained only for the time necessary to fulfill the purposes established in this policy or applicable legal regulations.

AlphaAviation reserves the right to update this policy to adapt to legislative changes or improvements in our practices. In case of modification, notice will be given timely on this same site before the new terms take effect.

Some specific services may have particular privacy conditions that, if different from this general policy, will be communicated and will prevail in their application.

If you have questions, comments, or concerns about this Privacy Policy, you may contact us through the channels available on our website.